Personal information is usually collected direct from you.
Occasionally we may collect personal information from a third party or a publicly available source, but only if you have consented to our doing so or if you would reasonably expect us to collect your personal information in this way.
We collect personal information to enable us to document and record contracts and other business dealings with our customers and suppliers.
The personal information we collect is in most cases supplied by you when you hire a vehicle from us, and will usually include:
We will only collect personal information when it is necessary for the provision of our services and the documenting of arrangements with our customers.
We may disclose personal information to government authorities as required by law. (Check with the client as to whether information is passed onto others e.g. the vehicle insurer.)
We will not otherwise disclose information to third parties without your consent unless:
If you receive direct marketing items from 1300 Meteor Rentals and do not wish to receive them in the future, please notify us.
We take reasonable steps to ensure that the personal information which we collect is accurate, complete and up to date. Usually we do this by asking customers, when arranging to hire a vehicle, to complete forms providing their personal information. We also update personal information when we are advised by repeat customers that their personal information has changed, and at other times as necessary.
(a) email us
or (b) write to us at: Box 6041 Townsville Q4810.
We prefer to receive written requests as this assists us to verify your identity.
We take all reasonable steps to protect the personal information we hold from misuse and loss or unauthorised access, modification or disclosure.
We have the following security measures in place to protect your information:
Our privacy policies and procedures will be reviewed from time to time and, if appropriate, will be updated.