Capability Statement

CLICK HERE to print this Capability Statement.

COMPANY DETAILS

Company Name: Addison (NQ) Pty Ltd

ABN: 51 009 827 730

Trading as: 1300 Meteor Rentals

ADMINISTRATION:

Street Address: 29 Pilkington St, Garbutt Qld 4814

Postal Address: PO Box 6041, Townsville Qld 4810

Phone: 07 4772 9393

Fax: 07 4725 5088

CONTACT DETAILS - SALES TEAM:

Sales Manager (NQ): Bill Gane p: 07 4035 7900 m: 0407 166 042

Email Sales Manager (NQ)

Branch Managers: Refer to Regional Offices section below for details.

OUR PHILOSOPHY - Service

When working in remote areas and especially if working to a deadline, a very high level of service and backup is required we offer that service! And we do this by applying our philosophy that as a vehicle-hire company: - we strive to be a minor part of your day.

But what does this mean? We believe we are no different to a pencil, a calculator, a mobile phone we are simply providing you with a tool to get your job done whatever that job may be. With this approach, we ensure a seamless, hassle-free process for you, our valued customer.

1300 Meteor Rentals are the largest, independently-owned vehicle hire company in North Queensland. We have been in the vehicle hire business for over 30 years, specialising in the commercial sector. Our Branch Managers and Supervisors are available at all times and we can assure you that the company attitude is highly geared towards supporting the client and providing maximum assistance when needed.

We see our role as being an adjunct to your business, ensuring an empathetic attitude to what makes your business tick.

OUR PHILOSOPHY - Fleet

We purchase virtually all of our vehicle stock brand new, our philosophy being that this policy will provide our clients with:

  1. reliable vehicles, with most being under manufacturers' warranty during their service life (which also assists both parties in determining liability should an issue arise at any time);
  2. latest safety features with manufacturers creasingly focused in this area. The general push is towards achieving a 5 star ANCAP crash rating and the fitting of reversing cameras;
  3. environmentally cleaner vehicles, with the constant progress towards more stringent emissions controls.

Our vehicle retirement / turnover policy is as follows:

Cars, utilities, 4WD's: Up to 3-4yrs or 79,000kms maximum
Delivery vans, mini-buses: Up to 3-5yrs or 89,000kms maximum
Light trucks up to 8,500kg GVM: Up to 8,500kg GVM: 3-5yrs or 89,000kms maximum
Buses 21-25 seat: Up to 7yrs or 295,000kms maximum
Medium trucks 10,400kg GVM +: Up to 7yrs or 295,000kms maximum

 

CAPABILITY INFORMATION

Business Activities

1300 Meteor Rentals specialise in the supply of quality, late model vehicles for a wide variety of applications.

Specialised Market Area

  • Local, State and Federal Government agencies;
  • The Mining Sector;
  • Building & Construction companies;
  • Freight & Courier companies;
  • Schools;
  • Sporting groups & other community-based organisations;
  • Mum & Dad

Fleet Range - for a brief overview of our range check out this video clip: 

  • Cars: small, medium and large sedans.
  • Mini buses: 7 and 12 seat (car licence), and 21 seat.
  • Light commercials (4x2), including single and dual cab utilities (all in hi-rider configuration to handle more difficult site conditions), and delivery vans
  • 4x4's, including tray backs, dual cabs and station wagons (5 & 7 seat) - all turbo diesel, all with bull bars and towbars fitted.
  • Light Trucks: Our wide range includes 2.0, 4.5, 6.0, 7.0 and 8.0 tonne nominal payload (4.5 - 14.0 tonne GVM) trucks including tray / dropside bodies, pantechnicons, tippers and crane trucks'
  • Trailers: Box (open topped) trailers, cage trailers, fully enclosed luggage and furniture trailers, and car carriers / general purpose flat top trailers.

Photos and video clips of our full range can be found here on our website, plus a great overview of each vehicle type. Click On OUR RANGE.

Specialised Capabilities

  • We are the only company to digitally photograph our vehicles prior to the commencement of your hire. This ensures that you are not erroneously charged for pre-existing damage.
  • We are the only company to have available 12-seat Toyota Commuter higher ground clearance minibuses, suitable for site work such as mines and construction sites.
  • Our 2.0t (4.5 tonne GVM) truck fleet are designed as 'all in one' tray trucks, tailgate & dropsides and pantechnicons. Can be converted to any three configurations in a matter of minutes. We also have a range of 2.0t trucks that come with 'Tuk-a-way' tailgate lifters easy on the back.
  • Well established chain of Suppliers and Service Agents throughout Queensland.
  • Ability to deliver and / or collect our vehicles anywhere in mainland Australia that has local access to regular bus and / or commercial airline services

Training and Skills

  • In-House servicing by certified Mechanics with fully equipped workshops at all depots keeps the fleet running smoothly.
  • Our Front Counter Sales members are highly trained, encompassing sales and administrative duties. They are schooled in fully embracing our well-regarded philosophy of setting superlative customer service standards.

Capacity Levels

  • We can supply anything from 'one-off' hires to specialised fleet arrangements.
  • We can arrange vehicle supply within agreed timeframes

Area of Operation

We permit our vehicles to be used anywhere in mainland Australia. Use on islands (eg Torres Strait Island group, Palm Island, Magnetic Island etc) can be arranged.

Key Personnel

Michael Addison

Michael Addison

Managing Director /
Business Owner

Lyn Addison

Lyn Addison

Company Director /
Business Owner

 

 

David Addison

David Addison

General Manager

Amanda Schreyer

Amanda Schreyer

Administration Manager

Bill Gane

Bill Gane

Sales Manager - NQ


TRACK RECORD

Local / State / Federal Government

Our relationships extend to numerous Local Government areas in North & West Queensland with councils such as Cairns, Townsville, Mackay, Mareeba, Tablelands Regional, Blackall-Tambo, Flinders, Charters Towers, McKinlay, Diamantina, Whitsunday, Carpentaria, Croydon and Etheridge. We are proud of our business relationships with Aboriginal Councils such as Lockhart River, Kowanyama, Aurukun, Mapoon and Yarrabah. As you can see, the regime of isolation is well understood by our company. We have Preferred Supplier Listings with Roadtek Asset Services and the Dept of Main Roads and enjoy our association with the Dept of Defence, TAFE Queensland, State Emergency Services (SES) and Emergency Medical Services (EMS).

Mining

We have previously or currently supply light vehicles and light trucks to entities such as Glencore, CST Minerals, BHP, BMA, Aditya Birla, UGL Resources and Rio Tinto, with perhaps our greatest achievement being the supply of all light vehicles to Century mine over a 12 year period. Alongside of this, we have strong, on-going business relationships with Barminco, Incitec Pivot and Dyno Nobel, to name a few. The upshot is that we have extensive experience in the supply of light vehicles for mining applications.

Building & Construction

Some of the many companies we deal with in the Building & Construction industry are Thiess, Boral Resources, Leighton, Pioneer NQ, Downer EDI Works, FGF, Boral Asphalt, East Coast Traffic Control and Fulton Hogan.

Freight

We have held and continue to hold strong business relationships in the supply of light trucks and vans with Australian Air Express, TNT, Toll Ipec, Toll Priority, Grace Removals and Star Track

Schools, Sporting & Community Groups

We are delighted to assist a wide variety of schools within the regions where we have a presence far too many to name!! School sporting teams, clubs as diverse as AFL, Rugby League, Soccer, Netball, Basketball, Darts and perhaps our proudest association is with the "Crocodile Trophy", a bicycle event along the lines of the Tour De France which requires up to 30 vehicles covering close to 3,000kms over a two week period. We can also add Historical Societies and Charity groups to the list of satisfied clients who use our services on a continuing basis.

Mum & Dad

From moving house to cleaning up the yard, we provide a wide range of suitable solutions to get the job done.

MANAGEMENT SYSTEMS

Safety Management System

All vehicles within our fleet are purchased new, therefore complying with Australian Design Rules (ADR) standards.

We adhere strictly to all Vehicle Manufacturer's servicing specifications to ensure we minimise the risk of breakdowns whilst on hire.

All depots adhere to Workplace Health & Safety (WH&S) regulations at State level. This includes periodic audits to ensure compliance with these regulations and adherence to same by our staff members.

Environmental Management System

As previously mentioned, we purchase our vehicles new. As per our vehicle retirement policy above, much of our fleet is turned over within the 2 to 4 year / 70,000 - 89,000 km mark. While the principle benefit of this policy is the retention of a low age / low kilometre, reliable and late model fleet and are able to on-sell quality used vehicles, we have the additional factor of ensuring that our vehicles are compliant with current emissions standards.

Workshop consumables (filters, lubricants, batteries etc) are disposed of in accordance with Local Council regulations and our control of this segment is audited regularly by these entities. We have had no breach notices issued relating to our methods of disposal.

All paper used in our office is carbon neutral and we donate shredded matter to local entities such as YAPS for use in their kennels.

Quality Management System

Whilst we do not currently hold ISO accreditation, we maintain an approach that achieves the very best in service to its client base. We operate with a view to transparency and integrity.

Transparency can be seen in our Quotations and our Contracts (Rental Agreements). Both are designed to fully inform the client of all aspects of vehicle hire with 1300 Meteor Rentals, with specific attention to: -

  • Pricing;
  • Terms & Conditions of your hire;
  • Loss and Damage Cover;
  • Damage to Vehicles;
  • Client's responsibilities;
  • Owner's responsibilities;
  • Payment options.

Integrity is paramount in any business and we pride ourselves on our consistent attention to ensuring that we conduct our business in a professional, efficient manner without faltering on adherence to relevant legislation, codes or regulations.

Regional Offices


Phone (07) 4771 8900

Contact Meteor Car Rental Townsville

Chris Connor
Branch Manager

Adjacent to airport!

Street: 329 - 333 Ingham Road, Garbutt 4814

Postal: Box 6041, Townsville Q4810

Calling from out of town? Phone 1300 meteor (1300 638 367) - take Option 1 (local call cost)

Fax: (07) 4771 8910

Open: Mon - Fri: 7.30am - 5.00pm (0730 - 1700), Sat & Sun: 8.00am - 5.00pm (0800 - 1700)

 


Cairns Car Hire

Ph: (07) 4035 7900

Bill Gane
Branch Manager

 

Street: 48 Comport Street, Portsmith 4870

Calling from out of town? Phone 1300 meteor (1300 638 367) - take Option 2 (local call cost)

Fax: (07) 4035 7910

Open: 7:30am - 5:00pm Mon-Fri, 8:00am - 5:00pm Sat

Closed on Public Holidays, with the exception of Easter Saturday.
 


Phone (07) 4744 0500

Email Meteor Mount Isa

Alison MacLeod
Branch Manager

Street: 3 Killara Crescent (opp. airport, near Hastings Deering) Mt Isa 4825

Postal: Box 878 Mt Isa Q4825

Calling from out of town? Phone 1300 meteor (1300 638 367) - take Option 3 (local call cost)

Fax: (07) 4743 1290

Open: 7:30am - 5:00pm Mon-Fri, 8:00am - 12:30pm Sat

Closed on Public Holidays, with the exception of Easter Saturday.

 


CLICK HERE to print this Capability Statement.

check out our video clips
one way rental
Free pickup service

Moving House in Cairns Townsville and Mt Isa
Meteor Youtube Channel

 

QUICK LINKS

 

VEHICLES

 

OUR DIFFERENCE

  • Huge Range
  • Latest Models
  • Best Rates
  • Free Airport Pick-up

 

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